Bakery/Dept Leader

1w1 week ago

Kroger

San Luis Obispo, US · Part-time · $60,000 – $80,000

About this role

Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Direct, support and supervise all functions, duties and activities for the Bakery department while role modeling core values of respect, honesty, integrity, diversity, inclusion and safety.

Achieve sales and profit goals established for the department and monitor all quality assurance standards. Prepare bakery items per customer requests using proper equipment and offer product samples. Provide customers with fresh products in correct portion sizes to prevent shrink and inform them of bakery specials.

Promote trust and respect among associates while communicating company, department and job specific information. Collaborate with associates and promote teamwork to achieve company and store goals. Create an environment that enables customers to feel welcome, important and appreciated.

Partner with store management to develop and implement a department business plan. Train and develop associates on job performance and participate in the performance appraisal process. Monitor and control expenses, plan inventory and adhere to all food safety regulations.

Requirements

Effective communication skills
Knowledge of basic math
Ability to handle stressful situations
Current food handlers permit once employed
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary

Responsibilities

Direct, support and supervise all functions, duties and activities for the Bakery department
Establish performance goals for department and empower associates to meet or exceed targets
Develop adequate scheduling to manage customer volume throughout hours of operation
Train and develop associates on performance of their job and participate in the performance appraisal process
Monitor and control expenses for the department
Plan, organize and supervise the inventory process
Adhere to all food safety regulations and guidelines including proper food temperatures
Reinforce safety programs by complying with safety procedures and inspecting equipment