Bakery Cake Designer

Responsible for decorating bakery items at Hy-Vee. Assist customers with bakery orders by telephone and in person at the store. Ensure a positive company image through courteous, friendly, and efficient customer service to customers and team members.

Provide prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all interactions. Take customer orders at the bakery counter and answer the telephone promptly. Smile and greet customers in a friendly manner, learning their names whenever possible.

Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Check orders for the day, set up production schedules, and decorate bakery items in a timely manner. Communicate daily with the bakery manager regarding displays, weekly ads, and special needs.

Keep current on new designs and trends while ensuring department standards are met. Participate in employee cross training and operate as a lead worker, instructing and reviewing work. Practice proper sanitation procedures to keep the work area clean and neat.